Desconexiones Webclient

[erodriguez]

Buen dia .

Despues de actualizar de la version 18 a la version 20 , el 3cx ha estado presentando desconexiones continuamente y los logs que veo relacionado al error son los siguientes :
2024/11/12 12:36:00.505|0209|Erro| [_3CX.GatewayService.Server.MyPhoneClient.GatewayClient] [GS] GatewayClient: Error occured in channel with remote PBX: ADDP timeout detected in Notification thread
The operation was canceled.
2024/11/12 12:36:00.505|0209|Warn| [_3CX.GatewayService.Server.MyPhoneClient.GatewayClient] [GS] GatewayClient has been disconnected
2024/11/12 12:36:14.059|0079|Erro| [_3CX.GatewayService.Server.MyPhoneClient.GatewayClient] Request failed
System.Exception: Cannot connect
at MyPhoneClientChannelNet.Implementation.ClientChannelImpl.SendRequest(IExtensible request, Uri uri, HttpClient client)
at MyPhoneClientChannelNet.Implementation.ClientChannelImpl.DoRequestAsync(IExtensible request)
at MyPhoneClientChannelNet.Implementation.ClientChannelImpl.RequestAsync(IExtensible request)
2024/11/12 12:36:20.329|0058|Warn| [MyPhone.CallOwner] WebRTC: Client for session 389cb5b1-22c5-1890*** is not found
2024/11/12 12:36:20.329|0058|Warn| [MyPhone.CallOwner] WebRTC: Client for session bf935b70-0474-9357*** is not found
2024/11/12 12:36:49.526|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session 35372bf4-af92-b3cf*** is not found
2024/11/12 12:36:49.539|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session 955f4b45-7b8d-4517*** is not found
2024/11/12 12:36:49.540|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session ce5b9711-55e3-6a89*** is not found
2024/11/12 12:36:49.540|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session bdd12d25-7a85-12a4*** is not found
2024/11/12 12:36:49.540|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session d8baf8f8-6c46-b574*** is not found
2024/11/12 12:36:49.540|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session 839d25ad-876c-0bca*** is not found
2024/11/12 12:36:49.541|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session 46e461e9-26a8-03b9*** is not found
2024/11/12 12:36:49.603|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session 0cd4fef9-29d2-ebb5*** is not found
2024/11/12 12:36:49.604|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session 7ec8a371-8f60-1f84*** is not found
2024/11/12 12:36:49.604|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session 8116906e-1f97-b0e2*** is not found
2024/11/12 12:36:49.604|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session ff8e5c55-d0de-9c0a*** is not found
2024/11/12 12:36:49.605|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session fb1202b5-784e-787c*** is not found
2024/11/12 12:36:49.605|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session a4c3c789-879d-cd70*** is not found
2024/11/12 12:36:49.605|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session 7dda5225-6321-8b68*** is not found
2024/11/12 12:36:49.620|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 745b40b4-f52c-bc5c*** is not found
2024/11/12 12:36:49.620|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session fd1d9323-56cc-0413*** is not found
2024/11/12 12:36:49.620|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 21cd85d6-c488-cadb*** is not found
2024/11/12 12:36:49.620|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 98f2ff41-ef74-2403*** is not found
2024/11/12 12:36:49.620|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session b1d9ff1a-ea77-b074*** is not found
2024/11/12 12:36:49.622|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 43ec13ed-ef7b-a6d8*** is not found
2024/11/12 12:36:49.622|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session cbdb5fa4-e552-89d7*** is not found
2024/11/12 12:36:49.622|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 1eda8d3e-9a5e-49fb*** is not found
2024/11/12 12:36:49.623|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 78266c66-ffc6-0e87*** is not found
2024/11/12 12:36:49.623|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session a10b9114-dc3f-b3d5*** is not found
2024/11/12 12:36:49.623|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session b6b76c13-3bf6-4777*** is not found
2024/11/12 12:36:49.623|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 8d5beb17-b7c0-a534*** is not found
2024/11/12 12:36:49.624|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session a87472a4-8c7e-16f8*** is not found
2024/11/12 12:36:49.624|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 8cf42224-182f-c96d*** is not found
2024/11/12 12:36:49.624|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 094c3d9e-3ef5-4362*** is not found
2024/11/12 12:36:49.624|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session b9743055-955e-4d65*** is not found
2024/11/12 12:36:49.625|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 25851196-fb87-c866*** is not found
2024/11/12 12:36:49.625|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session f051cc4c-7cd5-3231*** is not found
2024/11/12 12:36:49.625|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session d2189318-cbd0-f33b*** is not found
2024/11/12 12:36:49.625|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session af0241cb-e143-ddac*** is not found
2024/11/12 12:36:49.625|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session bb42b53b-2d0a-fe12*** is not found
2024/11/12 12:36:49.626|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 7d397ff8-9af4-f099*** is not found
2024/11/12 12:36:49.627|0205|Warn| [MyPhone.CallOwner] WebRTC: Client for session 0385e4b8-5f44-0f7b*** is not found
2024/11/12 12:36:49.631|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session fbc0f318-89f5-05f3*** is not found
2024/11/12 12:36:49.631|0206|Warn| [MyPhone.CallOwner] WebRTC: Client for session 4263754f-05f0-b0d8*** is not found
2024/11/12 12:36:49.634|0231|Warn| [MyPhone.CallOwner] WebRTC: Client for session 540bc6e3-ab4c-1467*** is not found
2024/11/12 12:36:49.634|0217|Warn| [MyPhone.CallOwner] WebRTC: Client for session 10efb47e-f6e5-fef5*** is not found
2024/11/12 12:36:49.644|0205|Erro| [_3CX.GatewayService.Server.MyPhoneClient.GatewayClient] [GS] GatewayClient: Error occured in channel with remote PBX: ADDP timeout detected in Notification thread
The operation was canceled.
2024/11/12 12:36:49.644|0205|Warn| [_3CX.GatewayService.Server.MyPhoneClient.GatewayClient] [GS] GatewayClient has been disconnected
2024/11/12 12:36:49.772|0230|Erro| [_3CX.GatewayService.Server.MyPhoneClient.GatewayClient] Request failed
System.Exception: Cannot connect
at MyPhoneClientChannelNet.Implementation.ClientChannelImpl.SendRequest(IExtensible request, Uri uri, HttpClient client)
at MyPhoneClientChannelNet.Implementation.ClientChannelImpl.DoRequestAsync(IExtensible request)
at MyPhoneClientChannelNet.Implementation.ClientChannelImpl.RequestAsync(IExtensible request)
2024/11/12 12:37:22.608|0023|Warn| [MyPhone.CallOwner] WebRTC: Client for session fa0cf3d1-8f5a-e7f1*** is not found
2024/11/12 12:37:28.027|0023|Warn| [MyPhone.CallOwner] WebRTC: Client for session 0535d422-74b1-fb3a*** is not found
2024/11/12 12:37:57.964|0220|Warn| [MyPhone.CallOwner] WebRTC: Client for session b51cae75-3411-9867*** is not found
2024/11/12 12:38:05.263|0209|Warn| [MyPhone.CallOwner] WebRTC: Client for session 5569c2b0-6bff-ff7c*** is not found
2024/11/12 12:38:07.784|0220|Warn| [MyPhone.CallOwner] WebRTC: Client for session e8e6d8a7-d599-7210*** is not found



El 3CX esta Onpremise:

SO: Debian 12
Version 3CX:

20.0.4.472​

¿Alguna idea sobre este error?

 

[Alejandro_3CX]

Hola, referente a este tema la versión que usas es una alpha, trata de llevarlo al menos a la versión 20.0 Update 4 (Build 484 Beta) y de continuar con el mismo tema abrí un ticket de soporte para revisar esa instalación con detalles.