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Hello, You will need to retrieve those files from the AWS instance through an alternate method, perhaps the simpler would be through an SSH access using a file transfer client after having generated SSH keys. The problem, as I understand that 3CX is still installed on the cloud machine and...

Hello, Regarding your first question you will need a SIP doorphone, you can find the list of supported doorphones here: https://www.3cx.com/sip-phones/ see section "Other IP Devices / Doorphones/ PA Systems/ Intercom". Opening the door is also possible by wiring a relay and dialing DTMF during...

Hello, Please verify that the targetted extension is in the expected profile status, from Extensions page / selecting the extension / Status button. You may also have routing issues due to an (out-of-)office hours override triggered by someone having previously dialed the dial code defined in...