Buenos dias
@alejandro3cx, la semana pasada no puedo realizar lo que me indicaste por que estábamos en vacaciones por fin de año, pero hoy que reingresamos hice las pruebas que me dices pero ya todo esta activo en el pc de echo dice que tiene una versión mas reciente instalada.
me puse a revisar el log que genera el softphone y aparece lo siguiente.
[08.01.2019 09:21:01.526][1] LoginCallback() starts
[08.01.2019 09:21:01.532][1] Myphone server null got disconnected, IsExplicitLogoutRequest False
[08.01.2019 09:21:01.532][1] channel_Disconnected 2
[08.01.2019 09:21:01.532][1] Setting app channel to null, was null
[08.01.2019 09:21:01.532][1] UnsubscribeEventsFromMyPhoneAndCTI()
[08.01.2019 09:21:01.532][1] Setting tmp channel to null, was [ 3166686 with endpoint not selected yet from='
https://192.168.0.13:5001/myphone/MPWebService.asmx; https://plantaipconhydra.3cx.us:5001/myphone/MPWebService.asmx' ]
[08.01.2019 09:21:01.539][1] UnsubscribeEventsFromMyPhoneAndCTI() finished
[08.01.2019 09:21:01.539][1] channel_Disconnected 3
[08.01.2019 09:21:01.539][1] IsExplicitLogoutRequest = False
[08.01.2019 09:21:01.540][1] LoginCallback() ended
[08.01.2019 09:21:03.541][1] Connection failed.
[08.01.2019 09:21:03.541][1] LoginToMyPhone() started
[08.01.2019 09:21:03.541][1] Created tmp channel = [ 62352163 with endpoint not selected yet from='
https://192.168.0.13:5001/myphone/MPWebService.asmx; https://plantaipconhydra.3cx.us:5001/myphone/MPWebService.asmx' ]
[08.01.2019 09:21:03.542][1] LoginToMyPhone() ended
[08.01.2019 09:21:03.542][10] Read numbers from guid '965a295b-1233-4eb7-bec2-bf779ca874a7': 2522491227 4659 20151 48834 210520450299047
[08.01.2019 09:21:03.545][1] LoginCallback() starts
[08.01.2019 09:21:03.545][1] Myphone server null got disconnected, IsExplicitLogoutRequest False
[08.01.2019 09:21:03.545][1] channel_Disconnected 2
[08.01.2019 09:21:03.545][1] Setting app channel to null, was null
[08.01.2019 09:21:03.545][1] UnsubscribeEventsFromMyPhoneAndCTI()
[08.01.2019 09:21:03.545][1] Setting tmp channel to null, was [ 62352163 with endpoint not selected yet from='
https://192.168.0.13:5001/myphone/MPWebService.asmx; https://plantaipconhydra.3cx.us:5001/myphone/MPWebService.asmx' ]
[08.01.2019 09:21:03.545][1] UnsubscribeEventsFromMyPhoneAndCTI() finished
[08.01.2019 09:21:03.545][1] channel_Disconnected 3
[08.01.2019 09:21:03.545][1] IsExplicitLogoutRequest = False
[08.01.2019 09:21:03.547][1] LoginCallback() ended
[08.01.2019 09:21:05.537][1] Connection failed.
El pc esta en la LAN en la que se encuenta la PBX..