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windows-server

3CX Assistant V9 for Terminal Services

November 19, 2010 - 8:53 am | 0 Comments

3CX is pleased to announce service 3CX Assistant client installer for Terminal Services. This installer allows you to install the 3CX Assistant on a Windows Server operating system which has been promoted to a Terminal …

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3CX receives Unified Communications Magazine 2009 Product of the Year Award

April 20, 2010 - 10:49 am | 0 Comments

3CX Phone System for Windows Recognized for Exceptional Innovation London, April 20 — 3CX announced today that Technology Marketing Corporation (TMC ® ) has named 3CX Phone System for Windows as a recipient of its 2009 Unified Communications magazine Product of the Year Award. Nick Galea, CEO, 3CX says “3CX excels at building an easy to use and easy to manage unified communications platform for any size business. We are delighted that the 3CX Phone System for Windows has been recognized  for the unique unified communications capabilities and was awarded for the 2009 Product of the year Award for two consecutive years.” 3CX Phone System for Windows is a revolutionary IP PBX that delivers unified communications technology by merging voice and data networks, allowing businesses to simplify real time delivery of information and ensure ease of use. With 3CX IP PBX , collaboration between co-workers is made easier and cooperation with business partners and clients becomes more direct; even when the parties are not located in the same place.

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Jittery IVR when using HyperV or Vmware

March 11, 2010 - 8:42 am | 0 Comments

When using a virtualized operating system and 3CX Phone System, you may experience Stuttering voice quality if you have not configured your virtual environment correctly. This article explains how pm timers on the machine may affect hyper v or vmware instances in which the guest os is Windows XP or server 2003. Scenario – Hyper V installation with XP or 2003 guest operating system Problem – In these operating systems, you may encounter a situation where the IVR music files being played have jittery or bad audio. To resolve this problem: Limit your configuration to 1 virtual processor Limit the configuration to use 1 virtual processor in Hyper V Settings, Processor, and set the number of logical processors to 1. If you require 2 virtual processors You will have to modify the Boot.ini file to use the /usepmtimer switch. To do this: Log on to the computer with an account that has administrative credentials

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3CX Assistant for Microsoft Terminal Services 8.11138

February 25, 2010 - 1:03 pm | 0 Comments

After high demand from 3CX administrators worldwide, we have finalized a version of the 3CX Assistant that is specifically designed for Windows Server OS with Terminal service roles enabled.  This installation package is available for download from here . Things to note in the 3CX Assistant TS installation (V8.11138): The Assistant installation will not prompt you to choose whether to install CRM or the 3CX Phone. These will be installed automatically but will not be enabled. The remote user must enable CRM and 3CX Phone Manually The 3CX TAPI Service will not be included because TAPI is not multi-profile aware. So the “Call Contact” via 3CX TAPI Service Provider context option in Outlook will not be available.

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3CX appoints Electronic Frontier as UK distributor

February 16, 2010 - 7:51 am | 0 Comments

3CX, the leading IP PBX software manufacturer, partners with EFL to help expand it’s UK channel business London and Theale, Berkshire, 16th February 2010: Electronic Frontier Ltd (EFL) has been appointed UK distributor by 3CX, the award-winning IP PBX software manufacturer. EFL will promote the complete range of 3CX products and offer full support and training for UK based dealers and resellers. At a strategic level, the agreement will allow EFL to offer 3CX as a bundle with a range of approved products, including Patton VoIP gateways and IP Phones. Conor McCann, EFL’s General Manager, commented on the agreement, “We are delighted to be working with 3CX who we see as a pioneering player in the software-based IP PBX market

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3CX and Beronet announce strategic partnership to provide complete IP PBX solution

February 2, 2010 - 9:43 am | 0 Comments

Certified interoperability between 3CX’s popular PBX for Windows and Beronet’s Berofix VoIP gateways guarantees customers’ piece of mind. London, UK and Berlin, Germany – 1 February 2010 – 3CX – developer of the popular software PBX for Windows – 3CX Phone System , and Beronet – an industry leader in VoIP gateway equipment – announced today a strategic technology partnership that pairs 3CX’s software-based IP-PBX with Berofix VoIP gateways. The partnership ensures that both companies will commit to do ongoing interoperability testing, ensuring that customers can buy best of breed VoIP software and hardware, yet still be assured of an end to end solution supported by both vendors. The IP PBX and VOIP Gateway certified interoperability allows companies to immediately realize the cost-saving benefits of VoIP, whilst utilizing existing ISDN lines and thus enabling a gradual transition to VoIP.  The Berofix VoIP Gateways are available as add in cards or as separate stand alone units

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3CX and Italian VoIP Provider VoipVoice announce interoperability with special offer

January 11, 2010 - 10:47 am | 0 Comments

VoipVoice, Italian VoIP provider offers free number rental for the first 6 months of 2010 on up to three PSTN numbers for accounts activated by new 3CX clients by 28 th February 2010. London / Florence 11 January, 2010 – 3CX ( www.3cx.com ), the international developer of the multi-awarded 3CX Phone System for Windows, and VoipVoice ( www.voipvoice.it ), an Italian VoIP provider, have announced an alliance providing a fully integrated voice solution using VoIP ( voice over IP ). Companies can now use 3CX IP PBX for Windows together with the VoipVoice business grade VoIP service and know that full interoperability testing has been performed and that both companies will fully support customers in deploying this solution. Companies that buy 3CX Phone System get the first 6 months of number rental fees in 2010 for free. In addition, VoipVoice users can avail themselves of a special offer in which 10% will be given upon purchase of 3CX Phone System. Information about this VoipVoice offer can be found at Special Offer *. “We are pleased to have achieved comprehensive interoperability with VoipVoice”, said Nick Galea, CEO of 3CX

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3CX Phone System gets chatty with Instant Messaging feature

October 6, 2009 - 9:15 am | 0 Comments

New version 8 completes unified communications offering with text chat, remote phone management, CRM integration and call center features London, UK – 6 October 2009 – 3CX today announced a new version of its popular VoIP PBX for Windows , 3CX Phone System v8.0. With the new instant messaging feature, 3CX Phone System becomes a complete VoIP Unified Communications Solution. Other new features include improved IP phone management & provisioning, integrated soft phone, find me follow me and support for the new low cost Cisco SMB phones. 3CX has also expanded its PSTN connectivity options by supporting the new low cost Berofix cards .

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3CX Allcare case study showcases the future in software based PABX

April 14, 2009 - 11:54 am | 0 Comments

Ta’ Xbiex 14 April 2009 – 3CX has published a case study which outlines the process of Allcare’s transition from a traditional hardware PABX to a software based solution provided by 3CX. 3CX is an international manufacturer of software-based IP PBX developed specifically for Microsoft Windows and based on the SIP standard. As a premier insurance service provider, Allcare operates an inhouse call centre dealing with around 2000 daily calls. 3CX Phone System for Windows consists of the server software, soft phones or SIP hardware phones, and a VOIP Gateway to connect existing phone lines. A VOIP provider can be used to leverage low cost calls across your user network. The system can use the existing computer wiring (and share the network point with the computer) and can be installed on an existing, non-dedicated Windows server or run as a virtual machine.

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3CX Phone System v7.1 RC 3

April 3, 2009 - 2:39 pm | 0 Comments

3CX Phone System V7.1 RC3 – and this one should go ‘gold’ early next week! We have also updated the 3CX Assistant ( build history ), and gave it a calmer interface. Note that to use the tunnel, you need to update to the latest 3CX Voip Phone too. 3CX Voip Client will not work in tunnel mode with 3CX Phone System v7.1 Fixes and additions: v7.1.6386.0 Fixed: Caller ID is displayed when doing an attended tranfers (SNOM only) Fixed: Improved validation when creating Voip Providers Fixed: Time and date filtering in the call reporter Fixed: Rotation of tunnel log could cause a crash on Windows Server 2008 Fixed: Patton 4554 reject from mobile now disconnects and does not retry Fixed: Deleting of voice mails Fixed: Improperly configured FXO gateway which does not send BYE would cause calls to voice mail to remain as stuck calls.

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