3CX and Deerfield.com Bring PBX Integration to Email Management
September 17, 2008 - 12:51 pm | 0 CommentsLondon, UK – 17 September, 2008 – 3CX and Deerfield announce the availability of an integrated call and email handling system that improves customer relations and customer handling efficiency with the release of VisNetic MailFlow version 3.8. “3CX is designed for and used by businesses that require a high level of functionality and reliability in a phone system, but are also knowledgeable and budget conscious enough to avoid high overhead or administrative phone system costs,” said Nick Galea, CEO of 3CX. “Similarly, VisNetic MailFlow is an email management application offered by Deerfield.com [3CX North American Distributors] that provides all of the necessary tools to ensure a high level of email customer service, but is also reasonably priced and easy to administer. The integration of these products provides companies with an advanced and affordable integrated communication system that can manage and track all of an organizations’ email and telephony traffic.” The integration also illustrates how a PBX, when running on Windows, can integrate seamlessly with other Windows Business Applications, allowing companies to make the PBX work harder and deliver considerable productivity gains. VisNetic MailFlow is an email customer service solution for Windows used by thousands of organizations that provides: email routing and tracking , reporting , standard responses , a global contact database, customer email history tracking , and much more.
......Read More »