Articles tagged with: management
If you want to block calls from “anonymous” callers, you can leverage the “CallerID Blacklist” feature. From the 3CX Management Console: Go to Settings -> Blacklist Click on the “Add” button In the “Blacklist” window: Set the “Caller ID …
Share3CX se complace en anunciar el Service Pack 4 para la versión 9. Esta actualización le permite realizar todas las funciones de administración del teléfono IP desde la consola de administración de 3CX. Este Service …
ShareEstamos contentos por anunciar la disponibilidad del RC2 de 3CX Phone System v9, build 13545. Muy probablemente este build sea liberado como versión final la semana proxima. Puede descargarlo desde aquí. El 3CX Assistant ahora se …
In this article we will describe the configuration of a hardware router with a very attractive quality-price ratio. The Draytek 2820 is a ADSL 2/2+ Router/Firewall with advanced features such as the capability to establish 32 VPN connections, a robust object-based firewall, QoS Management, Bandwidth Management, and Dual-WAN cabilities.
IMPORTANT This device has been tested for Voice using firmware version of “Wed Jun 10 11:53:59 2009”. The guide and template may not work for earlier or later versions of the firmware! Configuration is a 2 step process
Note 1 : This guide has been tested with version 3.0.4.
Introduction This chapter gives you an overview of how a call is established within 3CX and how you can trace through these steps by reading the server activity log. The Server activity log can be accessed by clicking on the Server Activity Log node in the 3CX Management Console
This article helps you recover from Backup and Restore Errors including some tips to make this operation quick and seamless. When a new major version is released, it is recommended to install the latest version. Here is a procedure to do this. The option “Voice prompts and music on hold” should be enabled in the 3CX backup interface. This will ensure that all your custom and system prompts together with voicemail intro-prompts are fully backed up and eventually restored. As a 3CX Administrator, it would be good practice to delete any prompts that you are not using in your 3CX configuration, maybe customized prompt-sets which were downloaded but never used, some old IVR’s in the system etc
This guide describes the different caller ID formats and how to alter /rewrite the caller ID before it gets sent to the Telecoms provider when using beroFix VoIP Gateway cards. In this document we will use a German number (National code +49) from Dusseldorf (area code 0211) as an example how to format the caller ID: A telephone line-number (TelN) 12345600 (where ‘00′ are the optional DIDs) A DID to send as Caller ID: 12345699 Full number therefore is: 0049 211 123456 99 Where 0049 is the NC (Nation Code), 211 is the AC (Area Code), 123456 is the TelN and 99 is the DID There are 4 modes of formatting the Outbound caller ID: Normal mode – Normal mode is the most common format for the outbound caller ID. In this mode, the whole telephone number is sent (Anschlussnummer). In this example ‘12345600′ The telco provider will then take that number and reformat it as necessary.
