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3CX Allcare case study showcases the future in software based PABX

April 14, 2009 - 11:54 am | 0 Comments

Ta’ Xbiex 14 April 2009 – 3CX has published a case study which outlines the process of Allcare’s transition from a traditional hardware PABX to a software based solution provided by 3CX. 3CX is an international manufacturer of software-based IP PBX developed specifically for Microsoft Windows and based on the SIP standard. As a premier insurance service provider, Allcare operates an inhouse call centre dealing with around 2000 daily calls. 3CX Phone System for Windows consists of the server software, soft phones or SIP hardware phones, and a VOIP Gateway to connect existing phone lines. A VOIP provider can be used to leverage low cost calls across your user network. The system can use the existing computer wiring (and share the network point with the computer) and can be installed on an existing, non-dedicated Windows server or run as a virtual machine.

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3CX Receives Unified Communications® Magazine’s 2008 Product of the Year Award

March 20, 2009 - 12:05 pm | 0 Comments

3CX Recognized for Outstanding Innovation London, UK – 20 March, 2009 –- 3CX announced today that Technology Marketing Corporation’s (TMC®) Unified Communications magazine (www.uc-mag.com) has named 3CX Phone System for Windows as a recipient of its 2008 Product of the Year Award. “ 3CX Phone System for Windows is a leading player in the unified communications market and this award confirms this. We are delighted to receive recognition from TMC NET for our achievements in the Unified Communications market”, said Nick Galea, 3CX CEO.

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3CX goes to Poland and partners with Halokwadrat

March 11, 2009 - 12:11 pm | 0 Comments

London, 11 March 2009 – 3CX ( www.3cx.com ), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with Halokwadrat ( www.halokwadrat.pl ) , a distributor of quality voice over IP solutions in Poland. “Halokwadrat is an established and innovative distributor of VoIP products in Poland and we are delighted to be able to partner with Halokwadrat and extend our reach into Poland.” said Nick Galea, CEO at 3CX . Halokwadrat technical knowledge and innovative marketing will be crucial in positioning 3CX as a leading VoIP PBX brand in Poland. “In order to be a true value adding distributor and allow our engineers to offer meaningful support to our partner integrators, we have kept our portfolio of products relatively small. Taking 3CX into our distribution channel, has therefore been a very thought through decision. In the end we were swayed by the product’s ease of use and installation as well as transparent and competitive pricing

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3CX Launches YouTube Channel with Technical VoIP Nuggets

February 17, 2009 - 12:14 pm | 0 Comments

Innovative video clips provide FREE online visual training on VoIP, SIP and 3CX IP PBX London – 17 February, 2009 – 3CX ( www.3cx.com ) the international developer of telecommunications software has announced the launch of its Youtube channel, which contains a series of technical videos called “VoIP Nuggets”. These are short video clips, published on Youtube, which provide online training of 3CX Phone System for Windows as well as SIP & VoIP technology. The videos are authored by 3CX staff, the 3CX user community as well as technology partners such as Patton. The tutorials are provided free of charge. “There are several websites which explain VoIP technology, however they are text based and often quite theoretical.

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3CX appoints Factis as distributor for Portugal

February 2, 2009 - 12:17 pm | 0 Comments

FACTIS offering local support and services as well as 3CX sales and support in Portugal London, 02 February, 2009 – 3CX , the international developer of the award-winning 3CX Phone System for Windows has announced a channel agreement with FACTIS , a 3CX pioneer in Portugal. FACTIS aims to promote the distribution of 3CX IP PBX to select partners in the Portuguese market in order to ensure seamless end to end VoIP solutions are delivered to Portuguese customers and to further establish the innovative phone system as a key player in the VoIP market in Portugal. “3CX is delighted to work with FACTIS. FACTIS have considerable experience in VoIP and are well known in Portugal. We consider them a great company to partner with in entering the Portuguese market” said Nick Galea, CEO at 3CX . Joao Fonte, CEO at FACTIS said, “With the addition of 3CX Phone System for Windows to our portfolio, and having trained staff on 3CX, we are now in the position to offer our resellers access to the booming Windows-based VoIP telephone system market

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3CX Appoints VoIPon as Distributor

November 26, 2008 - 12:34 pm | 0 Comments

Partnership will make 3CX Phone System for Windows cost-effective VoIP telephony offer available to more UK businesses London, 26 November 2008 – 3CX ( www.3cx.com ), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with VoIPon ( www.voipon.co.uk ), a business to business distributor of the highest quality voice over IP solutions. VoIPon aims to promote the distribution of 3CX IP PBX to further establish the innovative phone system as a key player in the VoIP market in the United Kingdom. “We are delighted to be partnering with VoIPon, a renowned distributor in the UK. Their vast network and expertise in VoIP, as well as, their talent to proactively sell and support IP PBX solutions in the British market make them a perfect distribution partner for 3CX,” said Nick Galea, CEO at 3CX. Alexis Argent, Sales Manager at VoIPon Solutions said, “With the addition of 3CX Phone System for Windows to our portfolio, we are now in the position to offer our resellers access to the booming Windows-based VoIP telephone system market.

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3CX and Deerfield.com Bring PBX Integration to Email Management

September 17, 2008 - 12:51 pm | 0 Comments

London, UK – 17 September, 2008 – 3CX and Deerfield announce the availability of an integrated call and email handling system that improves customer relations and customer handling efficiency with the release of VisNetic MailFlow version 3.8. “3CX is designed for and used by businesses that require a high level of functionality and reliability in a phone system, but are also knowledgeable and budget conscious enough to avoid high overhead or administrative phone system costs,” said Nick Galea, CEO of 3CX. “Similarly, VisNetic MailFlow is an email management application offered by Deerfield.com [3CX North American Distributors] that provides all of the necessary tools to ensure a high level of email customer service, but is also reasonably priced and easy to administer. The integration of these products provides companies with an advanced and affordable integrated communication system that can manage and track all of an organizations’ email and telephony traffic.” The integration also illustrates how a PBX, when running on Windows, can integrate seamlessly with other Windows Business Applications, allowing companies to make the PBX work harder and deliver considerable productivity gains. VisNetic MailFlow is an email customer service solution for Windows used by thousands of organizations that provides: email routing and tracking , reporting , standard responses , a global contact database, customer email history tracking , and much more.

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