Why do my Calls end after 3 hours?
March 4, 2008 - 11:54 am | 0 CommentsThis is done to prevent a scenario where a person makes a call somewhere and for some reason he forgets to hang up AND the gateway does not detect the hangup. This avoids unterminated calls going on for ever, and helps to avoid charges for such unterminated calls. This is a fail safe feature. The PBX is set to end calls every 10800 Seconds. This Value can be changed to any time value you like from the 3CX Phone System Management Console. Go to “Settings -> Advanced -> Custom Parameters” and scroll to the parameter called “MAXCALLDURATION”
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