ShareEl Call Control API es una interfaz de programación de aplicaciones (API) disponible para la Central Telefónica versión 9 y posteriores, que permite controlar las llamadas. Esta es una API avanzada que requiere experiencia en …

ShareLa API de plug-ins de CRM fue diseñada para permitir que clientes y desarrolladores puedan integrarse fácilmente con sus sistemas CRM. A través de esta API puede:

Iniciar llamadas salientes desde su aplicación
Obtener notificaciones sobre la …

ShareLa API de CRM fue diseñada para permitir que clientes y desarrolladores puedan integrar a la Central Telefónica 3CX con aplicaciones CRM. Básicamente utilizando esta API puede:

Iniciar llamadas salientes desde su aplicación
Obtener notificaciones sobre la …

Share3CX Phone System permite controlar la operación de las extensiones mediante una muy simple interfaz de programación HTTP. Dada su simplicidad, es ideal para una integración rápida y sencilla con aplicaciones externas mediante HTTP.
Las funciones …

The 3CX Assistant is a useful tool that allows a user to better manage calls, and to collaborate with other users within the same group of Extensions. 3CX Assistant also includes some advanced functionality that can significantly improve a user’s experience and productivity with 3CX PhoneSystem. Built-In Incoming Calls Notification 3CX Assistant can display a popup when an incoming call is detected.

3CX PhoneSystem also provides the facility to control extension operations via an HTTP API that is simple to use, and therefore ideal for simple integration into a web-based custom application. The functions available are: Make a call from an Extension to any number (may be internal or external) Disable an Extension Enable an Extension Disable External Calls for an Extension Enable External Calls for an Extension Disable Call Recording for an Extension Enable Call Recording for an Extension Each of the functions requires an HTTP post with a particular format. These examples will  require the items in column 1 to be changed, as follows: IP ADDRESS OF 3CX PHONE SYSTEM MACHINE EXTENSION NUMBER DESTINATION NUMBER TO DIAL THE PIN NUMBER FOR THE EXTENSION THE PASSWORD FOR THE 3CX MANAGEMENT CONSOLE Make Call http:// :5484/PbxAPI.aspx?func=make_call&from= &to= &pin= Disable Extension http:// :5484/PbxAPI.aspx?func=upd_ext&ext_num= &pwd= &disable=1 Enable Extension http:// :5484/PbxAPI.aspx?func=upd_ext&ext_num= &pwd= &disable=0 Disable External Calls for an Extension http:// :5484/PbxAPI.aspx?func=upd_ext&ext_num= &pwd= &disable_external=1 Enable External Calls for an Extension http:// :5484/PbxAPI.aspx?func=upd_ext&ext_num= &pwd= &disable_external=0 Disable Call Recording for an Extension http:// :5484/PbxAPI.aspx?func=upd_ext&ext_num= &pwd= &record_calls=0 Enable Call Recording for an Extension http:// :5484/PbxAPI.aspx?func=upd_ext&ext_num= &pwd= &record_calls=1 . Concatenation: You can pass more than one instruction – lets say I want extension 100 to be disabled from making external calls and recording enabled. The command would look like this: http://10.172.0.15:5484/PbxAPI.aspx?func=upd_ext&extnum=100&pwd=admin&disable=0&disable_external=1&record_calls=1

The Call Control API is an API available in version 7 and upwards that allows calls to be controlled. This is an advanced API that requires .NET, C# and telecommunications experience. It should only be used for larger projects. To integrate with CRM systems, use the CRM Plugin API You can view: All active calls on the PBX Take control of a call Transfers Disconnect a call The API is a DLL/.NET library.

The CRM Plug In API is designed to allow customers & developers to easily integrate with CRM applications. Using this API you can do the following: Launch calls from your application Get notifications about the duration of a call Get notifications about inbound calls and pop up customer records based on Caller ID The API requires 3CX Assistant AND the CRM integration module to be installed on the machine on which you wish to use the CRM API. The difference between the CRM Command Line API and the CRM Plug API is that the Plug In API allows you to add a module to the CRM integration software and re-use much of the functionality we have created for Salesforce and Outlook. A sample Plugin implementation is available from here . . Overview 3CX Assistant CRM integration has been designed to be extended with pluggable modules.

We are pleased to announce the beta of our revamped Outlook and Salesforce integration. This integration goes much further then the previous one. Now you can: Launch calls from Microsoft Outlook or Salesforce Receive notification of inbound calls with a popup with full contact details (no 3 rd party software required) Calls are logged as call records in Microsoft Outlook or Salesforce Missed calls are logged as well We plan to support additional CRM applications, and there is also an API available that allows you to easily create integration with other CRM apps. The API is documented here: http://wiki.3cx.com/Home/api/crm-api The integration runs as a system tray module and requires the 3CX Assistant to be installed. Therefore the installation is packaged with the 3CX Assistant

We are proud to officially launch today version 7.0 of 3CX Phone System for Windows. Following our strategy to keep improving our product and deliver a software-based IP PBX that is easy to manage and use, this new version comes with many innovative features that deliver on our mobility promise. The totally revamped design makes the Management Console and User Interface even easier to work with; whilst users are empowered by configuring their own extensions with advanced call handling rules based on caller ID, type and time of call. Key new features of 3CX Phone System for Windows version 7.0 Revamped Web Management Console and User Interface Added support for running as a virtual instance in Hyper V New configuration wizard Advanced call forwarding and call queue rules Resolve inbound calls to MS Outlook contacts Support for Sangoma cards Integration of Microsoft Web server, .NET and Windows management tools .NET API Optimized system performance to handle 50,000+ calls per day Read the press release here and download 3CX Phone System for Windows version 7.0 from here . We look forward to your feedback!